Our approach to business is simple – Quality and Safety come first!

Our Quality Policy mission is designed to continue the company’s role as a leader in masonry.  We accomplish these goals by responding to the needs of our:

• Customers – Contributing to their success by providing them with quality products and services on a timely and competitive basis
• Employees – Ensuring their fair treatment and helping them develop their skills and dedication through patterns of efficiency

Our Customer Philosophy
At Plumb & Level the customer is everybody’s business. We must:

• Respond to the customers’ needs
• Think of our jobs in terms of what we are doing to help the customer
• Maintain and improve the quality that our customers know us for

Our Employee Philosophy
In order for employees to enjoy a quality work life and appropriate rewards, we must work at all levels to build a financially successful organisation through:

• Strong leadership, effective delegation and mutual trust
• Employee involvement, communication and teamwork
• Always striving for the highest quality that can be obtained
• Ethical actions, honesty and fairness

Our Operating Philosophy

• Fostering teamwork and communication between all departments
• Assuring the safety of all employees
• Constantly pursuing quality, in both the way we do business and the service we render
• Taking a long-term approach to operating performance and employee policies
• Building strong market positions where there are opportunities and divesting where there is not
• Keeping current customers satisfied
• Nurturing vendor relationships with a similar quality philosophy
• Strengthening the industry by participating in promotional and trade groups